Help Center
We’re Here to Help
At Flex Access, we believe accessibility should be simple, clear, and supported. Whether you need product information, a quotation, maintenance, or technical support — our team is ready to assist you.
Request a Quotation
To provide an accurate proposal, please share:
- The type of solution you need (platform lift, stairlift, ramp, automation system, etc.)
- Project location (city and type of building)
- Clear photos of the site (if available)
- Approximate height difference or installation space measurements
You can submit your request through our contact form or email us at:
info@flexaccess.ae
Technical Support
If you already have a Flex Access system installed and need assistance:
- Provide the product name or project reference (if available)
- Describe the issue clearly
- Attach photos or videos when possible
Our technical team will respond promptly and arrange a site visit if required.
Maintenance Services
Regular maintenance ensures safety, reliability, and long-term performance.
To request:
- Preventive maintenance
- Service contracts
- Emergency support
Please contact us by phone or email.
Frequently Asked Questions
Are your systems compliant with UAE regulations?
Yes. All solutions are designed in accordance with UAE accessibility requirements and relevant international standards.
Can systems be installed in existing buildings?
Yes. Most of our solutions are suitable for retrofitting with minimal structural modifications.
How long does installation take?
Timelines vary depending on the product and site conditions. A schedule is confirmed after assessment.
Do you provide warranty?
Yes. Warranty terms vary by product and are clearly outlined in the quotation and contract.
Working Hours
Monday – Friday
9:00 AM – 6:00 PM
Contact Information
Flex Access
Abu Dhabi – United Arab Emirates
Email: info@flexaccess.ae
Phone: +971 56 760 1753
Because everyone belongs — and support should always be accessible.